Help Centre

Contact

Find answers in our FAQ or send us a message for ticket issues, organiser support, and general enquiries.

Email support

Reach out anytime. We’ll respond within 24 hours (business days).

support@ticketsplz.co.uk

Help centre

Quick answers about checkout, tickets, refunds, and account support.

Self-service support View FAQs

Send us a message

Give as much detail as you can. If it’s about an order, include your booking reference (if you have one).

Resend tickets

Enter the email used at checkout. We’ll send your tickets if we can find a matching order.

Typical response time

Within 24 hours on business days. For urgent issues, write “URGENT” in the subject line.

Mon–Fri support

Before you send

If your issue is about a ticket or order, include: booking reference, event name/date, and the email used at checkout.

Booking reference helps